India has a vast territory,so managing logistics is very difficult and a big challenge for each and every ecommerce company. We are witnessing the latest innovation by the logistics industry by also implementing all the technical support to follow up with the high demands. Due to the advancements of technologies, now it is possible to track the merchandise from the dispatching date to the delivery at its consignee’s address. Now, it is equally important to know about the work flow of ecommerce logistics along with on-time ecommerce delivery solutions. So, let’s see how does ecommerce logistics work.
The different segments of the service and manufacturing supply chains comprise outbound and inbound. So basically, an ecommerce logistics company works in two modes or in two directions. They are as follows:
- Forward Direction
In forward direction, there are several tasks going on. These works are receiving the order form an ecommerce store and after that providing different payment options, preparing inventory, packaging of the item, preparing its invoice, dispatch of the order and then the last process of handling it to the respective courier company. Freight forwarding is the movement of products, which is taking place in the forward direction. This is shipping of products from the seller to the customers.
- Reverse Direction
Reverse direction in an ecommerce logistics is very essential in case the shipment of the product is incorrect or damaged. Here comes the responsibility of the ecommerce logistics to take back the damaged or defective products that have been delivered to the customer and then replacing them in the correct order that will in turn satisfy your customer. Reverse direction also takes care if the product is not delivered to the customer in the stipulated time period.
How It Works?
Choosing Better Shipping Rate and Technique
Every ecommerce logistics’ first work is to setup proper shipping rates so that it will become easier for the company to look for the profits they’ll receive. To decide the proper shipping rate, you have to do market research and then decide if you want to pass the shipping rate of the product to the respective customer. But sometimes, if the customer orders a number of products, then you can also remove the shipping charges.
Scaling the Products
The product value is calculated according to the weight of the product by different shipping companies or ecommerce logistics. Along with this, the transportation, shipping and labour costs are calculated accurately, which in turn will give you the accurate cost you should provide to your customer.
Pack as Required
While calculating the shipping cost, they also take care of the material used for packaging. There are several methods to pack your products while giving it to the customers. Choosing the packaging material, which will not damage the product, is another step.
Selecting a Single Source of Choice
After sourcing your package, there’s no need to worry about the quality of the product. This in turn will help you to prevent multiple shipment of the same product in case there’s any damage in the product.